Q: What does the web site migration service entail? Will my web site be safe?
A: If your current web hosting provider can no longer satisfy the needs of your website, or if you face frequent downtime, or if you have to wait for hours for the customer care team to reply to you, it might be a smart idea to change your provider, i.e. to migrate all the files for your sites together with your databases from your current provider to your new provider. At FileBigo, we are aware that this can be hard & time–consuming. For this reason, we will do all that for you at no cost!Our seasoned technical staff members will move your web site content from your present web hosting provider to us. Our technicians have plenty of experience with web site migration and are able to handle everything – from a traditional WordPress–based weblog or Joomla™ CMS–based web site, to an extremely elaborate, custom–built web application.
Q: How much time will the website migration procedure take?
A: While we can’t give you a precise ETA, since there are plenty of factors, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will give our very best to move your website within 48h, and in some cases – within 24h (when the content is not large).
Q: Do you require something from me before you start moving my site?
A: Yes. We’ll need the name of the site that you would like us to migrate. We will also need a means to access your old hosting account so that we can get the files pertaining to your web site.
Q: My current hosting account has sensitive info inside. How can I rely on you?
Q: Will there be any outage for my website?
A: Nope. Your web site will continue to be completely operational during the migration. Once everything is done on our end, we’ll tell you so that you can preview it and check for any problems. If everything’s OK, all you will need to do is edit your domain’s DNS resource records.
Q: Will my present web hosting provider have to do anything?
A: Nope. Apart from your login info for the Control Panel, we do not require anything. We will never touch base with your web hosting provider. They will not know anything about the transfer either.
Q: Which hosting providers can you transfer website content from?
A: Yep. We support all common Linux–driven web hosting platforms. We don’t support Windows–based web hosting platforms, as we don’t offer Windows hosting solutions ourselves.Additionally, we do not support proprietary site building and administration interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.