1 hour ticket response
Timeliness is our most essential concern and that is the reason why we’ve got a team of practiced customer service technicians who are ready to offer a rapid solution to any question that you might possibly have. Just open your client support ticket from the Web Hosting Control Panel and we’ll respond within one hour in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute helpdesk ticket response time.
A First–Rate Tech Support Service
Each member of our help desk staff has lots of years of experience in the web hosting packages sector and the majority of them have been with us for at least five years. They all are prepared to answer all your questions in the most efficient manner possible.
An Intuitive Help Center Section
Incorporated into the Web Hosting Control Panel is an intuitive Help Center section, which features various sources of information. You can search through a regularly updated knowledge base featuring web hosting account management articles and web site management articles, check out our educational video tutorials or refer to the F.A.Q. archive.