Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help section included in our Web Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed towards resolving any common problem that you could run into, they are written by our support team of experienced techs.

  • Top quality support service
  • How–To Video Clips

  • If you would rather watch how an action is executed or how an issue is settled, rather than just reading about it, take a look at our compilation of instructional video tutorials. They cover lots of different topics and will help you swiftly find your way around the Web Hosting Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 support service and come with a sixty–minute response guarantee. Our qualified tech support engineers will be at your disposal 24–7–365 and will rectify any problem that you may encounter within maximum 1 hour after the support ticket submission. In the majority of cases, an answer will be given to you within twenty minutes.