A 99.9% Server Uptime
We have built our web hosting platform using stable hardware components and heavily modified software. Our system administrators have installed a customized version of Security–Enhanced Linux on each of our physical machines in order to ensure maximum security and reliability. We have installed several DDoS protection units in addition to powerful firewalls to make sure our internal network is impregnable and secure.
Our web hosting packages plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, the guarantee stays unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is crucial that you also set up your own network architecture. That is the reason why we set up a custom–configured internal network in each one of our data center facilities. Based on world–class Juniper switches and routers, our internal network allows for mega–fast data transfer speeds and is fully redundant.
As a result, you can enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, no matter which web hosting plan you have opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not content with our hosting services, or if you consider them inadequate, or if you decide that you need a VPS web hosting instead of a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to have full control of your domains even when you terminate your web hosting account with us.
24/7 Technical Support
If you happen to have a hosting company, your tech engineers are of crucial importance. This is the reason why we’ve mindfully handpicked a very experienced team of technicians, each with lots of years of experience behind his back. With their help, we offer 24x7 support with each of our hosting services.
And not only that, we offer a 1–hour response time guarantee. All questions are answered in under 60 minutes and our average response time is below 20 minutes!