Phone Support in Web Hosting
All our web hosting plans offer phone support 14 hours a day even on public holidays, so that if you don't have an account yet, you're able to call and learn more about our solutions or whether we'll meet the system requirements for your web sites. For your benefit, we have local telephone lines in the United States, the United Kingdom and Australia, so you're able to call the telephone number which is nearer to you. If you are a current customer, we will help you timely with any general and billing issues and with various technical matters so as to save you time and efforts - we acknowledge the fact that sometimes it is much easier talk to a live person to get things done promptly. Certainly, some matters simply cannot be resolved over the phone, so in such a case you are able to use our ticketing system.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day telephone support, you can be certain that there will always be someone to help you when you have any questions about the semi-dedicated server packages that we provide. Whether you need to know more about the plans, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more complex troubles could require a ticket to give time to our technical support crew to investigate, we will assist you with many technical questions over the phone as well, saving you time and efforts. As we have data centers on 3 continents - in the USA, the United Kingdom and Australia, we have local telephone lines in these countries as well. If you are in another country, we also have a global number where you are able to contact us.